A well-maintained site stays secure, loads faster, and makes a stronger impression. Think of it like regular oil changes for your car—skipping it can cause breakdowns.
Our maintenance covers updates, security patches, backups, performance checks, and ongoing support—so your site stays safe and runs like clockwork.
Regular updates (monthly or quarterly) keep your site secure, functional, and looking fresh—helping you stay relevant to both search engines and your audience.
You can email us directly, or if you prefer, we can give you access to a shared ClickUp board, or Jira Ticket Requests.
Absolutely! Fast-loading pages, error-free content, and regular updates signal to Google that your site is trustworthy and worth ranking higher.
Outdated websites are vulnerable to hacks, slow loading times, and broken features—all of which can hurt your business reputation and sales.
Yes! As long as it falls within your included hours, we can tackle other website-related tasks. If it’s something more complex, we’ll provide a custom quote.
We set up SPF, DKIM, and DMARC records for your domain. We make sure all your third party applications like Mailchimp that sends out emails are included in the DNS records as well. This ensures your emails are authenticated and less likely to be marked as spam.
We implement basic accessibility best practices such as alt tags, semantic HTML, proper contrast, and keyboard navigation. Full ADA audits or legal compliance may require a third-party specialist.
We apply the latest security patches, monitor for vulnerabilities, and ensure your software is always up to date—keeping hackers out and your data safe.
Yes! We perform regular backups to ensure your data is safe and can be restored if anything unexpected happens.
Sure, but it takes time and expertise. Our Sunlight Monthly Retainer ensures everything runs smoothly so you can focus on your business while we handle the tech.
We monitor your site around the clock and provide priority support to get your site back up as quickly as possible.
Yes! Even new sites require regular care to stay secure, optimized, and competitive—technology evolves, and so should your site.
Unused hours don’t roll over by default. However, if you’re away or need a short break (like a vacation), we can make special arrangements—just let us know ahead of time.
We include basic SEO health checks like checking for broken links, optimizing meta tags, and improving site speed. For advanced SEO strategies like PPC and Google Ads, we can recommend a specialist.
No worries—we’ll continue working and simply bill the extra time at our regular hourly rate of $150/hour.
We ask for a 3-month minimum commitment. After that, you’re free to continue month-to-month or cancel with written notice.
Frances helped me improve an existing website, working around its limitations and providing instant and generous guidance and on-point communication. I will definitely hire her again and recommend her as a valuable resource as I shift gears in my businesses in the future. She does beautiful work.
Frances displayed a high degree in patience in making our dreams come true as much of our decision making was by committee which can be a challenge to some. Frances is the ultimate professional.
